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Blog

Salesforce Enables Real-Time Management of 20 Million Pounds of Food In Wisconsin

Bigger Boat worked with WISCAP to rebuild their TEFAP (The Emergency Food Assistance Program) food distribution system in Salesforce. The system and process improvements have saved their partners and staff numerous hours while improving the accuracy and forecasting of key parts of the process.

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Blog

Why a “little i” integration might be right for you

Sometimes the needs of an organization are just not big enough to justify an API integration. That’s when you might consider something simpler: a “little i” integration. In this type of integration, you export well-designed reports from one system, minimally modify them, then import them into another system.

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Tech Talk

Tech Tip: Optimizing Experience Cloud Search for External Users

Using out-of-the-box elements of Experience Cloud to provide a streamlined search experience for portal users.

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Blog

Optimizing Salesforce Security for National Nonprofits With Locally focused staff

Salesforce’s Enterprise Territory Management can provide a manageable and flexible security model for national nonprofits with locally focused staff.

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News

Salesforce’s Nonprofit Cloud Announcement: What Nonprofits Need to Know

This week, Salesforce announced its new “Nonprofit Cloud” products, some of which will be available to customers this week. This new bundled suite of Salesforce products marks an architectural and price-point departure from open-source mainstays like the Nonprofit Success Pack (NPSP) and Program Management Module (PMM).  Here are the key takeaways for existing Salesforce customers…

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Case Study

Investing in a Data-driven Approach to Disrupt the Cycle of Homelessness

On any given night there are over 580,000 people in need of a home in the United States. Meanwhile, an estimated 3 million housing rental units sit unoccupied. This mismatch between supply and demand is driven by the fact that thousands of families and individuals are unable to access these homes due to barriers like…

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Case Study

Case Study: Resident Services Management with Salesforce

Project Access (PA) is contracted to provide onsite health, education, economic stability, and community-building services at over 80 affordable housing sites across 19 states. At first, they had a legacy Microsoft Access system that tracked their program attendance. However, it took thousands of staff hours each month to gather the information. Reporting outcomes were bottlenecked…

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Case Study

How a Supportive Housing Organization Uses Nonprofit Cloud Case Management (NCCM)

Jamboree Housing is one of the 20 largest affordable housing developers in the US. Bigger Boat worked with the Jamboree supportive housing team to implement NCCM, enabling them to better track and manage their work.

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Blog

Building iteratively: How to build a Salesforce system your nonprofit will actually love

“Why did your last implementation fail?” we asked. “Well, we got exactly what we asked for…” the program director said, “and it wasn’t what we needed.” Clients with existing systems often come to us for help getting it right. We like to start with the above question: “Why did the last implementation fail?” We’ve heard…