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Blog Misc

Nonprofit Starter Pack v3: What a year!

Just over a year ago, version 3 of the Nonprofit Starter Pack was launched. It was a pivotal release for several reasons. This release added a more flexible architecture and a new preferred account model, called the Household account model. It also added new features such as seasonal addresses and streamlined settings. The v3 release…

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Blog Misc

Three Use Cases for Salesforce-based Mapping in Human and Social Services

Human and social services organizations often care about the geography of clients or services needed by clients. This can include picking up donated goods or finding the closest referral partner to a client’s home. I recently got to know Geopointe for a Dreamforce presentation. It’s a powerful tool for anyone who cares about the “where”…

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Blog Misc

Four Keys to Scaling a Nonprofit Solution

At Dreamforce a group of us pulled together a panel to share our collective experience building and scaling Salesforce applications for the nonprofit sector. This post is a collaborative effort with Alex Bernadotte from Beyond 12, Zach Goldstein from Health Leads, Tiffany Eng from Capital Impact Partners, and Jesse Maddex from the Salesforce Foundation. The…

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Administrator Best Practices Blog Misc User Adoption

Why every Salesforce user needs their own license

Nonprofits who use Salesforce benefit from a generous grant: Each 501(c)3 gets 10 free licenses that provide access to features that cost business users thousands of dollars each year. Organizations with more than 10 users get a steep discount — about 75% off the regular price — for additional licenses. But even with that discount,…