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From the trenches: Salesforce user adoption tips and tactics

We are pleased to have Nicholas Merriam share his user adoption tips for a Salesforce implementation he oversaw while at Building Changes in 2011. Now Operations Director for Vittana, Nicholas is using some of these same techniques at his new organization. The Challenge Prior to implementing a centralized database, Building Changes used five databases and…


Our Agile Approach: No Surprises

At some point during a project kick-off meeting, I usually explain what we don’t do at Bigger Boat Consulting. I’ll say something to the effect of “We don’t gather a bunch of requirements, scurry away and disappear for three months, and then come back to deliver our database solution to the client with a smile…