Sunnyvale Community Services (SCS) is a nonprofit emergency assistance agency in the San Francisco Bay Area. They provide financial aid, food, and other support for low-income families and seniors.
SCS had a highly customized program management system built for them six years ago on the Salesforce platform. The system no longer matched the way they worked.
Bigger Boat rebuilt their system to allow them to:
For additional details on how their challenges were solved, see our Sunnyvale program management case study and our post on advanced NPSP household management.
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