Volunteer, Donor, and Client Management
The Rainbow Center provides resources and a safe space for the LGBTQA community through education, advocacy and celebration. The Rainbow Center approached Bigger Boat looking to for a way to better manager their program and fundraising work.
Bigger Boat Consulting worked with the Rainbow Center to implement Salesforce to manage their clients, donors and volunteers. The primary work involved building a system to track the attendance of volunteers and clients. For fundraising, the Nonprofit Success Pack was configured and data was migrated from Greater Giving.
Project Details
Read more about this project in our case study on easy client and volunteer sign in.
The Rainbow Center needs to be able to track not only each unduplicated individual who comes to the Center every year but also how many times they visit.
With the program designed by Bigger Boat not only are we able to track those numbers for grant and internal metrics but it seamlessly integrates with our individual client data in Salesforce. Our clients report that it is easy to use and it is has changed our grant reporting from painful to simple.
Michelle Douglas, Executive Director, Rainbow Center