Homeless Prenatal Program

Client Registration, Assessments, and Case Management

Homeless Prenatal Program

Homeless Prenatal Program (HPP) is a nationally-recognized family resource center in San Francisco that empowers homeless and low-income families. They provide programs and services to help families become healthy, stable, and self-sufficient.

HPP reached out to us when their existing Salesforce case management system no longer met their needs. We worked with them to extensively rebuild their system to meet their current needs. We also ensured that their Salesforce administrator understood their system and was able to own changes going forward. The entire HPP team is now able to see the client’s journey through Salesforce.

Project Details

Read more in our case study on HPP’s client and case management system

Bigger Boat Consulting did a great job managing our large, two-phase project throughout its duration. The project management was stellar and they kept the project moving so we could adhere to our timeline and budget. Their expertise in all things Salesforce allowed us to benefit from a host of tools and features we were not aware of before.

Our migration to Lightning was very smooth and done with a high level of risk mitigation and due diligence. The team was flexible and open to feedback at the end of each phase, which they incorporated into future work with our organization and others.

Danielle Sly, Homeless Prenatal Program