We’re looking for a dynamic individual who loves to make clients and consultants successful. This role is a combination of project manager, scrum master, agile coach, and client engagement manager. In this role, you will work with our clients throughout the lifecycle of projects. You’ll also have a real impact on many nonprofits.
Who We Are
We are a mission-driven consulting firm serving human services and housing organizations. Our clients understand the value of taking ownership of their systems, and our process empowers them to do so.
Our clients include organizations like Seattle Children’s Hospital, Treehouse, Sunnyvale Community Services, and the Homeless Prenatal Program. Our housing clients are regional and national leaders, including three of the top ten nonprofit affordable housing organizations in the United States.
Our team is collaborative, knowledgeable, and passionate about the work we do. And we have a great time doing it!
You’ll guide the client and consulting team from ambiguity to a project plan to a successful project. You must be comfortable with navigating the unknown. You will be key to ensuring that projects are focused on delivering business value to our nonprofit clients. As the plan emerges, you’ll be the keeper of the project vision and help ensure decisions align with that vision.
The responsibilities of the role include:
- Helping clients understand the why and how behind the way we work.
- Scrum master when projects move from discovery into implementation.
- Lead clients and consulting team through Agile project development lifecycle, helping clients focus on starting with MVP builds.
- Facilitate discovery and planning meetings.
- Proactively communicate and manage project risk.
- Regularly communicate progress towards project goals.
- Conduct retrospectives internally and with clients, with the goal of ongoing process improvement.
- Help develop effective and repeatable delivery processes in a fast-paced environment.
- Travel up to 5% of the time (post-Covid).
You are adaptive and resilient. You’re excited about working with a team to solve problems. In our work, it’s more often people challenges than technical ones. Your manner quickly builds rapport with the client and your professionalism instills confidence.
Candidates should have the following experience and skills:
- Three or more years experience with agile software development practices (user stories, Kanban, Scrum, user story mapping, etc.).
- Experience working on Salesforce implementation projects.
- Passion for the nonprofit sector, either as a volunteer or employee.
- Skills serving in a servant leadership role – getting the most out of the team as you focus on making those around you succeed. This is balanced with the ability to hold your own with a team of determined consultants.
- Collaborative facilitation skills.
- Demonstrated success in managing client relationships (internal or external) .
- Successful track record of delivering full lifecycle technology projects in a consulting practice.
- A sense of humor, a positive outlook, and an easygoing manner when working with others.
The ideal candidate will:
- Be committed to learning and experimenting with new techniques and approaches to solve project and team challenges. We have core project principles, but we are continually focused on process improvement.
- Have experience working with a team who is doing several simultaneous projects. While we work to limit our work in progress, the nature of our work requires the team to handle several client projects at a time. This requires managing trade-offs between competing priorities.
- Be passionate about building the capacity of others, including helping the team be self-sufficient and successful. Be a coach and mentor to others.
Location and Benefits
We have a fun, meaningful, and flexible workplace. This position can be based anywhere in the United States (fully remote), based out of our office in downtown Seattle, or hybrid.
Employee benefits include employer-paid health insurance, a 401k retirement plan with up to 4% company match, paid holidays, vacation, bus pass/parking (Seattle-based employees), and professional development opportunities.
How to Apply
Please submit your resume and cover letter/email to firstname.lastname@example.org. Submissions without a cover letter/email will not be considered.
Equal Opportunity and Non-discrimination
Bigger Boat Consulting is committed to equal opportunity for all employees and applicants. Bigger Boat Consulting does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.