Tag archive for administrator knowledge

Calculating Donor “Streak” in The NPSP (No code required!)

Calculating Donor “Streak” in The NPSP (No code required!)

Do you know how loyal your donors are? One key metric of donor loyalty is to look at how many consecutive years they have donated. Some folks call this concept a donor’s “streak”. I first heard about this metric and the desire to include it…

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Supporting Report Filter URL Hacks in Lightning and Classic

Supporting Report Filter URL Hacks in Lightning and Classic

Ahh, the fabled URL hack. For years, Salesforce admins have used formulas to create dynamic URLs behind custom links. The classic use case is linking from a record to a report, and having that report be filtered to information relevant to that particular record. In…

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Should your nonprofit look at Salesforce Service Cloud and Cases?

Should your nonprofit look at Salesforce Service Cloud and Cases?

You’re a nonprofit effectively using Salesforce and the Nonprofit Starter Pack 3.0 to manage your donor relations and constituent communications. You’re looking at the next step for your connected nonprofit, and you want to bring some form of programs management into the database. Maybe you…

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Easy Volunteer and Client Sign-in

Easy Volunteer and Client Sign-in

“Just like many other nonprofits Rainbow Center needs to be able to track not only each unduplicated individual who comes to the Center every year but also how many times they visit. With the program designed by Bigger Boat not only are we able to…

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Navigating Salesforce Licensing (June 2016)

Navigating Salesforce Licensing (June 2016)

Salesforce.org (and Salesforce.com) recently changed their pricing, configuration, and naming for licenses. This blog post reflects these changes and is an updated version of our previous licensing post. Through the Power of Us program, Salesforce.org provides a great benefit for every qualified 501c3: a grant…

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Getting Started with Salesforce Console for Nonprofits

Getting Started with Salesforce Console for Nonprofits

Console makes it easy to quickly navigate through lots of records, enter case notes, reconcile donations, and more. Console users can move more efficiently through Salesforce than is really possible in the standard interface. This means that console can turn your users into superstars at…

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Summer ’16 Release Highlights for Nonprofit Admins

Summer ’16 Release Highlights for Nonprofit Admins

Summer ‘16 is a treasure trove of great stuff. Don’t take our word for it — definitely make the time to dig into the full release notes! But before you go, here are our quick picks for the things that will make nonprofit admins’ lives…

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Exception Reporting: An Admin’s Best Friend

Exception Reporting: An Admin’s Best Friend

This week, I’ve been working in an org that was first built out almost 8 years ago. They’re a tiny staff, and don’t have a dedicated admin. Now, having an admin is absolutely crucial to long term success with Salesforce, but sometimes that just doesn’t…

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Custom Metadata Types for easier deployments

Custom Metadata Types for easier deployments

You can now use Custom Metadata Types to define and store your own metadata settings — and you can deploy these between orgs! Previously you had to use Custom Objects or Custom Settings, which don’t bring data over when you deploy them. Using Custom Metadata…

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Salesforce Spring ’16 Highlights for Nonprofits

Salesforce Spring ’16 Highlights for Nonprofits

Spring ’16 is coming to sandboxes in January and production instances in February. Here are our favorite features of this release for nonprofit organizations. Process Builder The Process Builder improvements just keep on coming! Here are the three that I’m most excited about in this release:…

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