Senior Salesforce Consultant

Who We Are

We are a mission-driven consulting firm serving human services organizations. We believe that effective use of CRM technology is key for nonprofit organizations to achieve their missions more effectively and efficiently. Our clients play important roles in their communities up and down the West Coast (and beyond). Our clients understand the value of taking ownership in their systems, and our process enables them to do so.

Our Seattle-based team is collaborative, knowledgeable and passionate about the work we do. And we have fun.

We’re looking for a Senior Consultant to join our team. In this role, you will work with our clients throughout the lifecycle of projects. You will have an opportunity to guide the growth of Bigger Boat Consulting and its clients.

Responsibilities

The responsibilities of the role include:

  • Lead or facilitate sessions to gather and define client business requirements.
  • Analyze client business requirements and priorities, with a focus on delivering the most value within the client’s budget.
  • Translate nonprofit client needs into efficient and effective Salesforce implementations. These implementations involve customizing Salesforce, migrating data, coaching client administrators, and providing technical documentation.
  • Implement client projects using an Agile cycle-based approach focused on continually delivering a working system.
  • Ensure our clients have a strong understanding of their system, the decisions behind the design, and how to administer it moving forward. This is key to facilitating our clients successfully taking ownership of their system.
  • Learn and master high levels of skill in Salesforce technologies and implementation best practices.
  • Help develop best practices and effective, consistent repeatable delivery process in a fast-paced environment.
  • Travel up to 10% of the time.

Qualifications

This position requires at least two years of experience in a Salesforce consulting role. Candidates without this experience will not be considered.

In addition, the ideal candidate will have:

  • Certified App Builder and Platform Dev I (or equivalent experience) required.
  • Experience with Salesforce process builder, flow, and data migration.
  • Experience with Apex and VisualForce. Lightning Components a big plus.
  • Experience with agile/scrum framework
  • Ability to work in a small, self-organizing team.
  • Strong business analysis skills.
  • Nonprofit sector experience, either as an employee or volunteer.
  • Strong verbal and written communication skills as applied in analysis, recommendations, e-mail communication, client meetings, and team interaction.
  • Experience working in a small company environment where flexibility is critical.
  • A sense of humor, a positive outlook, and an easygoing manner when working with others.

Apply

We have a fun, meaningful, and flexible workplace. We are located in a private office as part of the Impact Hub in Pioneer Square. The Impact Hub is a dynamic co-working space of mission-driven organizations.

Benefits include employee health insurance, health savings account contribution, a retirement plan with company contributions, paid holidays and vacation, Orca pass/parking, and professional development opportunities.

To apply, please submit your resume and cover letter/email to jobs@biggerboatconsulting.com. Submissions without a cover letter/email will not be considered.