Meet Our Team

Our team brings a mix of technology, process, and nonprofit expertise to your project. Read more about each of us below and learn why clients work with us.

Brad Struss, Founder and CEO

@BradStr on Twitter Bigger Boat Consulting founder Brad Struss is committed to empowering organizations to use data-driven solutions to improve mission management. He brings more than two decades of technology leadership experience from companies such as Microsoft, Judy’s Book, and NPower Northwest. He has been recognized four times as a Salesforce MVP. He’s a Salesforce Certified Service Cloud Consultant, Sales Cloud Consultant, Nonprofit Cloud Consultant, and a certified ScrumMaster.

He stays active in the community as a Partner in Social Venture Partners Seattle and was a founding board member of Summer Search Seattle. He spent 4 years as the co-leader of the Seattle Salesforce Nonprofit User Group. Brad has been a speaker on a variety of nonprofit data management topics at Do Good Data, the Nonprofit Technology Conference (NTC), UW DRIVE, the Social Venture Partners International Conference, and the UW Fundraising Management Program. Brad loves spending time with his family, being outdoors, and sometimes climbing mountains*.

* Climbs have included, but are not limited to Mount Rainier, Mount Long, Mount Baker, Kite Hill in Gasworks Park, and a failed attempt on Aconcagua.

 

Karen Fitton, Consultant

Karen has been in the technology field for over 20 years. She started her career in a large corporation eventually saw the light and went to work with non-profits. Karen has been in the nonprofit realm for over 10 years. She stepped out of technology for 6 years and joined the league of fundraisers. She returned to technology when Friends of the Orphans needed someone to lead a database conversion project. The timing was right and Karen stepped into that role. Working with the consultants, Karen led the effort to convert their organization to Salesforce.com. She then led user adoption and enhancements for that system for almost four years. She is a Salesforce Certified Nonprofit Cloud Consultant, Sales Cloud Consultant, and Advanced Administrator. She has been a panelist at Salesforce’s Dreamforce conference, speaking about user adoption. Karen was named a Salesforce MVP in 2015.

Karen is thrilled to work in the IT and non-profit worlds. She loves it when technology allows people to focus more on the work of the non-profit and less on the administration. Karen is excited about the opportunity to help other organizations with their technology solutions.

Outside of work, Karen enjoys traveling*, working in the garden, riding a bike, and being amazed watching her children grow.

*Countries visited include, but are not limited to: Peru, Tanzania, Ireland, New Zealand, Germany, Greece, Switzerland, Canada, Mexico, Honduras, El Salvador, Nicaragua, Guatemala, Ethiopia, Dominican Republic.

 

Kevin Kelly, Consultant

Kevin has been working with nonprofits, universities, and other purpose-driven organizations since 2009. Building on his graduate degree in organizational sociology, Kevin enjoys helping organizations leverage technology and thorough processes to facilitate organizational growth. Kevin has extensive experience planning, building, and maintaining a wide-range of CRM and database products. His solutions have helped organizations expand their impact in the areas of study abroad and risk management, arts administration, international negotiation, and training program delivery.

Most recently, Kevin served as the Director of Operations and Business Strategy for VitalTalk, helping build the new organization’s technology and operational foundation in preparation for scalable growth. Kevin is a Salesforce Certified Administrator.

Since moving to the Pacific Northwest, Kevin has been building his skills as a woodturner*—and tracking the progress on a custom Trello board.

*Recent woodturing projects include: black locust natural edge bowl, maple burled platter with bark inclusions, walnut bottle openers, pizza cutters and cheese graters from a downed madrone tree in his backyard, straight razor kits from bubinga, wood rings from mahogany, and more than his share of fails that are now firewood.

 

Jenifer Lambert, Consultant

Jenifer has been leveraging technology and building data-driven solutions to help people do great things for more than 20 years. Her experience spans industries such as healthcare, finance, government, and higher education.  Her titles have included consultant, analyst, developer, architect, and director. Her solution experience ranges from finance systems to CRMs to custom applications to business intelligence. Most recently, she was a technology leader in higher education responsible for application development, support, and everything database where she balanced enterprise requirements with the mission-oriented needs of a high touch nonprofit organization. Jenifer is a Salesforce-certified Platform Developer I and Community Cloud Consultant.

Jenifer is passionate about helping others explore and understand the possibilities of technology.  She believes in having fun while doing meaningful work and making the complex simple so people can focus on their primary mission. Like others on the Bigger Boat Consulting team, Jenifer is thrilled to use her technical powers for good.

As an outdoor enthusiast* and animal lover, Jenifer can typically be found enjoying the beautiful outdoors with friends and family. However, a good book, a cup of good coffee, and a cuddly cat or dog just might lure her inside on a cold rainy day.

* Outdoor activities include but are not limited to hiking, cycling, mountain biking, skiing, and just resting in the grass with her furry family.

 

Heidi Norgaard, Consultant

heidiface3Heidi has been working in the nonprofit community since 2009. She has been building and supporting CRM solutions on the Salesforce platform since 2013. Her experience in the arts and health sectors has informed her focus on people-centered solutions that enable users to make data-driven decisions for their organizations.

Heidi spent the past 3 years as the Salesforce administrator at SightLife. In her role, she supported and enhanced a system for 150 users in the US and India. Heidi is a Salesforce Certified Sales Cloud Consultant and Administrator. She is an active participant in local user groups, and a passionate believer in the power of good design and intuitive user experience to help people spend less time clicking and more time doing good.

In her free time, Heidi can be found perfecting recipes and making delicious delights* for her friends and family.

*Delights include homemade pretzels, old-fashioned glazed donuts, pelmeni Russian dumplings, chocolate fudge, and her all-time favorite, the Monte Cristo breakfast sandwich.

 

Kate Witt, Project Manager

Kate Witt, Senior Project ManagerKate has been working in technology since 1999 when she was hired as a Y2K Technician. After spending a year updating the BIOS on every computer in the company, she moved onto her first .com and discovered configuration management. Since then, she has worked as an installation developer, front-end web developer, and most recently as a project manager. Kate has been working with nonprofits since 2002. She is motivated by working with companies who share her belief that work can and should create a better world. Kate is a certified ScrumMaster and facilitates our agile approach with clients.

When not changing the world with her project plans, Kate can be found acting* in the (great) local Seattle theatre scene.

*Shows included, but not limited to: Oslo, Coriolanus, Julius Caesar, Henry IV Part 1, Emilie: La Marquise Du Châtelet Defends Her Life Tonight, Next Fall, All Through the Night, Blood Brothers, Rumplestiltskin, The Adding Machine, The Emperor’s New Clothes, Anything Cole, 12th Night, 12th Night again but this time as Feste instead of Olivia I know How cool?, Jacques Brel is Alive and Well and Living in Paris, Once Upon a Mattress, The Musicians of Bremen, The Odd Couple (Female Version), A Little Night Music, Rapunzel, Well, Sweeney Todd, Forbidden Planet, Snow White, A Christmas Carol, Cinderella, Crimes of the Heart, Picasso at the Lapin Agile, All in the Timing, Deathtrap, The Foreigner, Sylvia, The Frog Prince, Julius Caesar again and yeah so this happens a lot when you perform Shakespeare, Dead Man’s Cell Phone

Learn more about us and how we work on our who we are page.