Categories
Administrator Blog User Adoption

6 ways you should be using Chatter

When Salesforce first introduced Chatter, we were a little skeptical. Did we really need a “social” tool to communicate with our team of five? But it turns out that Chatter has been a great way for us to communicate all the non-pressing things that used to flood our inboxes or be yelled across the room.

Here are six ways you might use Chatter to improve your internal communication.

Leverage your co-workers’ brains

Leverage_your_co-workers__brains.png

Does anyone know anything about Excel formulas? I’m pretty sure someone helped me with this spreadsheet last year. Who was it?

Share interesting reads

Share_interesting_reads.png

Now you can share blog posts with people who are interested in them WITHOUT sending an email to staff@yourorg.org.

Share productivity tips

Share_productivity_tips.png

Remember that feature I was complaining about not existing last week? It exists and I found it.

Ask questions about internal processes

Ask_questions_about_internal_processes.png

How many calendars need to be notified about my next vacation?

Get feedback without sifting through replies

Get_feedback_without_sifting_through_replies.png

Also useful for pressing questions like, “Where should we go for lunch?” and “What should our team mascot be?”

Pro tips

Pro_tips.png

Everyone benefits from knowing, but they don’t really need to know until Friday at about 3:30.

Looking for more ideas? Checkout the Salesforce Foundation’s post, 10 Ways for a Nonprofit to use Chatter.