Tag archive for Human Services

Case Study: Statewide Childcare Referral Network Streamlines Operations Across Eight Agencies

Case Study: Statewide Childcare Referral Network Streamlines Operations Across Eight Agencies

Supporting Families Together Association (SFTA) is a statewide association of child care resource agencies and family resources agencies throughout Wisconsin. SFTA helps these agencies by providing program management, organizational development, systems building, and professional development services. This project focused on a tool for the eight…

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Bigger Boat’s affordable housing work featured in Geekwire for #SeaHomeless

Bigger Boat’s affordable housing work featured in Geekwire for #SeaHomeless

On Wednesday, June 29th, a number of Seattle media outlets came together to educate the community on homelessness. The goal was to highlight solutions and challenges in tackling this issue. GeekWire, a national technology website based in Seattle, featured an article highlighting various ways technology…

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Easy Volunteer and Client Sign-in

Easy Volunteer and Client Sign-in

“Just like many other nonprofits Rainbow Center needs to be able to track not only each unduplicated individual who comes to the Center every year but also how many times they visit. With the program designed by Bigger Boat not only are we able to…

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Top Benefits of Salesforce as a CRM for Human Services Agencies

Top Benefits of Salesforce as a CRM for Human Services Agencies

Choosing the right database platform for a human services organization is a critical decision. In our experience, Salesforce is an excellent choice for a wide range of human services organizations. Salesforce combines ease of use and ease of administration with powerful features to report and analyze data,…

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Grief-support agency upgrades to NPSP v3 to gain a more complete view of their constituents

Grief-support agency upgrades to NPSP v3 to gain a more complete view of their constituents

By upgrading to Nonprofits Starter Pack v3, we now have a more powerful platform to track our work. Finding answers is also easier with the NPSP v3 documentation and the Power of Us Hub community. – Stephanie Murray, Development Director, The Healing Center   Situation The…

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Supportive Housing Case Study: Tenderloin Housing Clinic

Supportive Housing Case Study: Tenderloin Housing Clinic

There is a trust component that is built into the work we’re doing with implementing Salesforce and that has huge implications in terms of ownership and buy-in. Salesforce is changing the way we think about the programs and services we provide to clients. The system…

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Tracking Complicated Human Services Client-Relationships in Salesforce

Tracking Complicated Human Services Client-Relationships in Salesforce

We recently collaborated with an organization who does highly-effective therapeutic work with at-risk children in the Seattle area. Children served by this organization often have a complex web of caregivers, relatives, foster parents, siblings, half-siblings, case workers, and other significant people in their lives. These children…

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Three Use Cases for Salesforce-based Mapping in Human and Social Services

Three Use Cases for Salesforce-based Mapping in Human and Social Services

Human and social services organizations often care about the geography of clients or services needed by clients. This can include picking up donated goods or finding the closest referral partner to a client’s home. I recently got to know Geopointe for a Dreamforce presentation. It’s…

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Implementing performance measurement systems

Implementing performance measurement systems

The following post is an excerpt from David Hunter’s excellent book Working Hard–and Working Well, a “roll–up–your–sleeves” companion to Leap of Reason by Mario Morino. We have consistently found we can build more effective Salesforce systems for organizations that have a clear vision for the outcomes they want to…

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Top questions to ask when choosing a Salesforce app for your nonprofit

Top questions to ask when choosing a Salesforce app for your nonprofit

Note: A version of this post first appeared as a guest post on the Salesforce.org blog and is also a resource in the Power of Us Hub. You are ready to adopt Salesforce for your organization’s core program or fundraising work. The vendor’s demo was impressive…

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