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Blog

Salesforce Enables Real-Time Management of 20 Million Pounds of Food In Wisconsin

Bigger Boat worked with WISCAP to rebuild their TEFAP (The Emergency Food Assistance Program) food distribution system in Salesforce. The system and process improvements have saved their partners and staff numerous hours while improving the accuracy and forecasting of key parts of the process.

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Blog

Why a “little i” integration might be right for you

Sometimes the needs of an organization are just not big enough to justify an API integration. That’s when you might consider something simpler: a “little i” integration. In this type of integration, you export well-designed reports from one system, minimally modify them, then import them into another system.

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Tech Talk

Tech Tip: Optimizing Experience Cloud Search for External Users

Using out-of-the-box elements of Experience Cloud to provide a streamlined search experience for portal users.

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Blog

Mercy Housing Makes Data-Driven Decisions and Improves Efficiency Using Salesforce

Mercy Housing is the largest nonprofit affordable housing provider with over 40,000 residents across 325 properties in 21 states. They provide affordable housing and resident services to families, seniors, and people with special needs. Bigger Boat partnered with Mercy Housing to successfully move its 300-person resident services team from Efforts to Outcomes (ETO) to the…

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Blog

Optimizing Salesforce Security for National Nonprofits With Locally focused staff

Salesforce’s Enterprise Territory Management can provide a manageable and flexible security model for national nonprofits with locally focused staff.

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Blog

Demo: Using an Experience Cloud portal to manage rapid re-housing events

All Chicago is the Continuum of Care lead for homelessness prevention in Chicago. They work with over 90 partner agencies. During the May 2023 meeting of the New York Salesforce Nonprofit User Group, Megan Lutz (Director of Technology Operations at All Chicago) demonstrated the organization’s Salesforce system for managing their Chicago Rents program. Bigger Boat…

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News

Salesforce’s Nonprofit Cloud Announcement: What Nonprofits Need to Know

This week, Salesforce announced its new “Nonprofit Cloud” products, some of which will be available to customers this week. This new bundled suite of Salesforce products marks an architectural and price-point departure from open-source mainstays like the Nonprofit Success Pack (NPSP) and Program Management Module (PMM).  Here are the key takeaways for existing Salesforce customers…

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Case Study

Investing in a Data-driven Approach to Disrupt the Cycle of Homelessness

On any given night there are over 580,000 people in need of a home in the United States. Meanwhile, an estimated 3 million housing rental units sit unoccupied. This mismatch between supply and demand is driven by the fact that thousands of families and individuals are unable to access these homes due to barriers like…

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Case Study

Case Study: Resident Services Management with Salesforce

Project Access (PA) is contracted to provide onsite health, education, economic stability, and community-building services at over 80 affordable housing sites across 19 states. At first, they had a legacy Microsoft Access system that tracked their program attendance. However, it took thousands of staff hours each month to gather the information. Reporting outcomes were bottlenecked…

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News

2022 Salesforce.org Power of Us Success Partner of the Year

Bigger Boat Consulting was named Salesforce.org’s 2022 Power of Us Success Partner of the Year at the Salesforce.org Unite Partner Summit on June 1, 2022. We are honored to be recognized for our impact in the Salesforce nonprofit community. This award is based on our focus on client success as well as our involvement and…